CQC DOCX

Service User Guide (Skeleton)

Last reviewed: 1 July 2026 · Downloaded 6 times

A plain-English service user guide skeleton with twelve headings from 'Welcome' to 'Useful contacts', each with guidance on content, adaptable to residential or home care settings and accessible formats.

Supports

Regs 9 & 17, HSCA 2008 (Regulated Activities) Regulations 2014; Accessible Information Standard

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Free for use within your organisation — no resale or republication. Template licence. Review against your own policies before use; report a problem with this template.